Manappuram Home Finance Limited required a multifunction network printer along with long-life scanner capability. They were looking for a solution that can minimize their manual activities and increase productivity & profitability. Their search ended with Wepsol Managed Print Services. Wepsol assess their overall print requirement with the employee to printer ratio and gave centralized visibility of printing with the print management system.
Overview
Manappuram Home Finance Ltd. is one of India’s leading Home loan providers. Promoted by Shri. V.P. Nandakumar, the current MD & CEO, its origins go back to 1949 when it was founded in the coastal village of Valapad (Thrissur District) by his late father Mr. V.C. Padmanabhan. The firm was involved in pawnbroking and moneylending carried out on a modest scale. Shri Nandakumar took over the reins in 1986 after his father expired. Since then, it has been a story of unparalleled growth with many milestones crossed. Incorporated in 1992, Manappuram Home Finance Ltd. has grown at a rapid pace.
Challenge
Being in the Home Loan industry, Manappuram offers secured loans to people, with items of personal property used as collateral. Giving a loan is not the difficult part but keeping track of it is! Manappuram is supposed to prepare a report daily and keep a repository of pawn tickets, receipts, release notes, etc., making printing an integral part of the everyday working cycle. Earlier, Manappuram used to use private printers and handwritten release notes. Unfortunately, managing handwritten documents is a big challenge. Besides, they were using separate scanners and printers which made it a more hectic task to fulfill their daily requirements.
Manappuram was looking for a solution that can:-
- Reduce manual work .
- Increase free time thereby leading to productivity & profitability.
Solution
Manappuram reach out Wepsol to check what they have in their store. After getting introduced to Wepsol, Manappuram was impressed by the managed print services advantages & benefits.
- Wepsol being the India’s best managed print services provider shared the detailed analysis on cost benefit with best suited multifunction printer for scanning and printing to streamline Manappuram’ s daily working cycle.
- Besides, the solution also offered Printer Management tool and server to ping the printers and track the printers remotely and take pro-active measures to maintain printer uptime whenever required.
- Also, Wepsol managed print services provided SLA for resolving the issues and Regional Coordinator as a single point of contact for all printer related queries to eliminate printer downtime.
Results
With fluidPrint’s Managed Print Services, the process is automated as printing of pawn ticket and releasing receipts can be done directly from the application. Even scanners are configured with the application that can scan automatically, leading to less involvement of manpower. Finally, Manappuram gained visibility of cost involved and easy access to documents.
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